At TheCaliRoots, we strive to ensure that your order arrives promptly and in perfect condition. Please review our Shipping and Delivery Policy to learn more about how we handle your orders.
Processing Time
Once your order is placed, it will be processed within 1-2 business days. During busy seasons or promotional periods, processing time may be slightly longer, but we will notify you if there is any delay.
Shipping Methods
We offer a variety of shipping options for your convenience, including standard and expedited shipping. The available options and costs will be displayed at checkout based on your delivery address.
- Standard Shipping: Estimated delivery within 5-7 business days.
- Expedited Shipping: Estimated delivery within 2-3 business days.
Note: Delivery times may vary depending on your location and external factors like weather or courier delays.
Shipping Rates
Shipping rates are calculated based on the destination, weight, and size of your order. You will be able to review the shipping cost before finalizing your purchase at checkout.
Order Tracking
Once your order has been shipped, you will receive an email with a tracking number and instructions on how to track your package.
International Shipping
We offer international shipping to select countries. International shipping rates and delivery times will vary depending on the destination. Customers are responsible for any customs duties, taxes, or fees that may apply in their country.
Lost or Damaged Items
If your package is lost, stolen, or damaged during shipping, please contact us immediately at info@thecaliroots.com. We will assist you in resolving the issue promptly.
Contact Us
If you have any questions or concerns regarding shipping or delivery, please feel free to contact us at:
- Email: info@thecaliroots.com
Thank you for shopping with TheCaliRoots!
